Venue Accessibility

Croydon PrideFest Accessibility Information

Croydon PrideFest was committed to being an inclusive and accessible event, with a range of facilities and services provided to support individuals with disabilities and access needs.

Please note that Wandle Park was a grassy site, which was uneven in some areas. Depending on the weather, the ground became muddy, waterlogged, or dusty, and there were no hard-standing pathways or fixed seating areas. Attendees were advised to plan ahead and wear appropriate footwear for the conditions.

Accessing Wandle Park

Step-free access to Wandle Park was available via Vicarage Road and Cornwall Road CR0. Further information was provided on our https://www.croydonpride.org.uk/whats-on/location/.

Please note: Due to engineering works, no trams ran through Croydon town centre during PrideFest. Attendees were encouraged to use the TfL Journey Planner to find alternative travel routes and plan their journeys in advance.

Wheelchair Viewing Area at PrideFest

A dedicated, covered area was available throughout the day for wheelchair users, offering a space to enjoy the performances. This area was reserved for wheelchair users and one companion per person, to ensure it remained accessible for those who needed it most.

Assistance Dogs

Assistance dogs were welcome at PrideFest as they provided support and companionship to those with disabilities. While each type of assistance dog served a unique need, attendees were asked to bring their dog only if absolutely necessary, in consideration of animal well-being at large-scale events.

Accessible Parking

There was no general parking available at Wandle Park or on nearby streets. However, a limited number of accessible parking spaces were offered to disabled customers.

To request a space, attendees were asked to email [email protected]. Availability was limited and offered on a first-come, first-served basis.

Deaf and Hard of Hearing Attendees

A team of British Sign Language (BSL) interpreters was present at the main stage throughout the day, kindly sponsored by Superdrug Mobile, to help ensure performances were accessible to all. The BSL interpreter area was clearly signposted on the stage.

Special Effects & Lighting

Smoke machines, strobe lights, and other special effects were used on the main stage during PrideFest. These may have affected those with sensory sensitivities, epilepsy, or other health conditions, and attendees were advised to take extra care if this applied to them.

Wheelchair Accessible Toilets

Wheelchair accessible toilets were available. All toilets at PrideFest were gender neutral.

Mental Health and Wellbeing

Croydon PrideFest aimed to be a safe, welcoming, and joyful space for everyone. It was understood that large crowds, loud music, and bright lights could feel overwhelming, especially for those with mental health, sensory, or emotional needs.

A small chill-out area with beanbag seating and phone charging was available at the Superdrug Mobile stall for anyone needing a moment to recharge.

Additional Support

A team of friendly volunteers, professional security staff, and trained medics were on hand throughout PrideFest. Attendees were encouraged to speak to them if they needed any assistance.

For further questions, attendees could email [email protected], and the team endeavored to assist further.